Enterprise
NAPA Business Workflow Prototyping
A prototyping-led delivery process that converted operational conversations into interactive workflows, API requirements, release plans, and implementation paths.
Business analysis, UX prototyping, engineering coordination 2016–2020 Continuous delivery
Value created
- Helped operational teams see proposed workflows before expensive implementation decisions were made.
- Reduced ambiguity by turning conversations into clickable prototypes, data needs, and API requirements.
- Created a shared language between business stakeholders and delivery teams.
What I shaped
- Discovery sessions with operational and corporate stakeholders.
- Workflow prototypes, phased delivery plans, and implementation requirements.
- Translation between business process, UX, and engineering constraints.